Important Operating Information During COVID-19 Quarantine
Williamson Insurance has had a long-standing commitment to customer service. Caring for others is our core value and the way that we have served our communities for over 85 years. That philosophy of service extends not only to the financial protection that we provide to our clients, but also to their well being and health. The same holds true about our dedicated staff and their families.
With that in mind, our agency has made the very difficult decision to close our office facilities to the general public for the immediate future due to the COVID-19 outbreak. The decision was done in accordance with best practice recommendations handed down from State, Federal, and Health entities for minimizing the potential spread of virus – and even then, after a great deal of contemplation, prayer, and as always, with our customers’ needs in mind.
Although our lobby and offices will not be open to the public, we want to assure you that we are STILL OPEN FOR BUSINESS! Our locations in Zanesville and Newark will be staffed during our normal business hours of 8:30am to 5:00pm, Monday – Friday. During those hours, you can call the Zanesville office at 740.453.0791 or the Newark office at 740.344.9556. We will be able to assist you and, in almost every case, take care of your service request over the phone. Additionally, if you find that you must make your premium payment at one of our physical locations, we will have a staff member that will be able to assist you via a payment passthrough at our front entrances.
We are happy still to provide you further options that you can utilize in order to pay your premium, make a claim, or contact us for additional service. As our customer, you have access to the options outlined below:
☎ 24/7 Online and Phone-in Premium Payments: https://bit.ly/2J1M1XA
💻 24/7 Claims Reporting: https://bit.ly/2J1M1XA
💻 Williamson Insurance Client Web Portal: https://bit.ly/2U1sYmg
💻 Williamson Insurance Contact Page: https://bit.ly/33wPwib
📱 Williamson Insurance Direct Text #: 740.204.5914
📱 Williamson Insurance Mobile App: https://bit.ly/2WsFDR6 (This will allow you to complete a form to receive an invitation to download and install our mobile app)
We want you to know that this decision was made to preserve the health of the public and staff. We earnestly want to serve our customers but cannot do so if we are sick or potentially under quarantine.
We are confident that our nation will meet and weather this crisis as we have done with so many in our past. We will do so with confidence and relying on our faith as we always do in times of crisis. You can count on the fact that Williamson Insurance will do everything we can to be there for you!