Since we opened our doors in 1935, serving our customers has always been priority number one here at Williamson Insurance. We take great pride in being able to interact with each and every one of our customers and that will never cease from being our business model.
With the unusual circumstances that we find ourselves in with the COVID-19 pandemic, we have begun to put a plan of action in place with a focus on continuing to service our valued clients.
Both of our Zanesville and Newark offices will remain open. But in the initial phase of our plan, we are asking that each of you make an effort, by any means possible, to take advantage of our ability to service your insurance needs via TELEPHONE, EMAIL, through our WEBSITE, or MOBILE APP instead of in person. We will have staff available to serve you in person if you prefer.
The advantage of modern technology is that it allows us to address and complete nearly ALL insurance transactions that may arise by using electronic methods. We can take payments, make changes to policies, and answer any questions on coverage over the phone. We can collect e-signatures on necessary documents via email.
The health of our team members, our customers and their families has always been, and will remain, one of our fundamental priorities.
In closing, we again want to reiterate there will not be a scenario in which we close service off to our customer base. You will be able to count on us to be here and serve you.
We thank you for your understanding and cooperation in this unique place we ALL find ourselves in and wish you good health.